SUPPORT PACKAGES

IT SUPPORT OPTIONS

We offer adhoc and flexible IT support options that are customised to fit your business needs. Whether you require server-specific coverage, regular monthly visits, or extra assistance for your existing IT team, we’ll tailor a plan to provide the support that works for you.

ADHOC IT SUPPORT

IT services that are provided on an as-needed basis, rather than through a fixed contract or ongoing support plan. This means businesses can call for assistance whenever they encounter an issue, without committing to a regular service. The support is typically billed based on the time spent addressing the problem, such as an hourly rate for on-site visits or remote assistance.

AdHoc IT support is ideal for companies that don't require constant IT maintenance but still need help with occasional problems or tasks.

TAILORED IT SUPPORT

We offer flexible IT support options that are customised to fit your business needs. Whether you require server-specific coverage, regular monthly visits, or extra assistance for your existing IT team, we’ll tailor a plan to provide the support that works for you.

Dial-In Support / Remote Support
Need quick help? Our remote support allows us to solve day-to-day PC issues swiftly. As long as your computer can connect to the internet, we can often resolve the problem remotely in just minutes, without the need for an on-site visit.
On-Site Support
For more complex issues that require hands-on assistance, our on-site support service ensures we’re there to resolve any IT problems right at your business location. We’ll work quickly to minimise downtime and keep things running smoothly.
Telephone Support
Our telephone support service is designed to address minor technical issues with your PC. If you encounter a simple problem, a quick call with our expert technicians can help get you back to work in no time.
IT Hardware & Software: Installations & Upgrades
We provide professional installation and upgrade services for both hardware and software. Whether it’s setting up new equipment, upgrading existing systems, or installing essential software, we ensure your IT infrastructure meets your business's needs.

IT HARDWARE & SOFTWARE:

Installations & Upgrades

We provide professional installation and upgrade services for both hardware and software. Whether it’s setting up new equipment, upgrading existing systems, or installing essential software, we ensure your IT infrastructure meets your business's needs.

OUR PARTNERS